Bugs will generally occur every time you perform a particular function because it is an error in the coding of the app.

1.5MB/s (minimum of 0.5MB/s) to load Netflixīugs in the firmware of either the Netflix app or your Smart TV can cause the app to freeze or crash.

If your download speed is less than these requirements, your video will freeze. Netflix also has recommended download speeds for streaming videos. Even having the modem too far away from your TV will reduce the quality of the signal. The signal can also be affected by other wireless devices, such as radios, Bluetooth devices, radios or microwaves. Poor internet can be caused by objects in the home blocking the signal, such as thick walls, water or metal. If you do not have an internet connection or it is too slow, this download will not occur and the video will freeze. Normally, the app will download the video as you watch it. Poor internet connection will affect how fast the Netflix app can download the video you are watching (if at all). What Causes Netflix to Freeze on Smart TV Poor Internet Connection I will explain how these cause your Netflix app to freeze/crash below, and will then provide a number of ways you can resolve these issues.

Bugs or errors in the firmware on your TV or in the Netflix app.

Below are the main causes that you should consider.

Netflix can freeze due to issues with the app, issues with your Smart TV or issues with your network connection. Netflix Frozen/Keeps Freezing on Smart TV You would also benefit from knowing how to test your internet speed to make sure you have the minimum required to stream Netflix. This article will help you understand why Netflix crashes so that you can then fix these issues. Hardware issues can also cause the TV to crash. Alternatively, you may need to sign out of Netflix, update the firmware on your app and TV or reset the TV. The most common cause for Netflix freezing or crashing is poor or slow internet connection, which causes the stream to buffer. I have written this article so that next time your Netflix freezes or crashes on your Smart TV, you will have a logical troubleshooting guide to get you through. It’s also hard to think through the issue logically when you’re already frustrated and needing a break. There’s nothing more frustrating than endlessly scrolling through Netflix, only for the show you picked to keep freezing.

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